Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.
Aqua Tech Irrigation and Landscape Construction, a New Hampshire based company, has found comfort for the past decade using JCB machines on it’s jobsites. “JCB machines are built for the contractor and these other machines are built for the home owners to use at their homes on the weekend,” said Taylor Brinser, owner of Aqua Tech Irrigation.
Langley Construction, a New Hampshire-based commercial and industrial construction company finds comfort for over 28 years using JCB Equipment on their job sites.
“JCB machines have been on our jobsites since we started our business in 1986. JCB machines provide us quality & rugged machines to get the job done,” says Stephen Langley, President of Langley Construction.
Langley Construction prides themselves on the high level of quality that each of their projects are managed. Managing fewer projects at a time has allowed Langley Construction to grow slower over time. When Stephen & Denise Langley’s son Trevor returned from the United States Marine Corp., they appointed him Vice President and Superintendent for Langley Construction. As a result, Langley Construction decided to take on more than one project at a time, which necessitated the need for another JCB machine.
Bill Spain of Northland JCB worked together with Langley Construction to help them find the right JCB machine to fit their needs. Bill conducted visits to their job sites to determine their needs for the new machine. In late July, Langley Construction decided to purchase a JCB 535-140.
“We are pleased with our new JCB 535-140. The knowledge and support that we have received from Bill has been great. Our service technician, Frank Babcock, is very knowledgeable and great”, says Langley.
“I've been in the industry for just under 50 years,” he said. “We are in our 47th year in business, and I've owned JCB machines before that I purchased from prior JCB dealers. Northland JCB is above and beyond. That's the bottom line. I've called other dealers in the past for some of the other name brand equipment that we have, and the response is awful — “OK, we'll be out in a week,” or “OK, we'll be out tomorrow” — and then they don't show up. I've called Northland JCB at least a half-dozen times in the past year and every time somebody has gotten back to me with when they will be out and it's been within a couple of hours. Even at 5 at night, they get back to me, and then they come out to service within 24 hours every time.”
He particularly remembers a Friday afternoon at 4:30 p.m. when a machine was leaking hydraulic fluid.
“I called them up and said that I need this machine; we are supposed to get 18 inches of snow on Saturday and Sunday and we've got to do something,” he said. “An hour later, I got a call and an hour-and-a-half later there was a machine for me to borrow for the weekend, delivered to my shop, and they took away the machine that was broken. They left the extra machine with me until they had my machine repaired. And, like I said, this was on a Friday night before a snowstorm.”
Co-owner Fred Guimaraes describes himself as a “dreamy type of person.” When he came into the United States and started working at a Burger King, he didn't speak English, but started to learn when he met his wife.
“I had this dream to work outside,” he said. “My mother helped me to buy a truck and I started that first year by myself. I did snow that first year, and then my second year I called my brother and said let's make this bigger; and we are here now, nine years later. It's like a roller coaster but we are surviving.”
Fred stated that as the company continues to grow, he is the person outside on the job site making sure their service is still the same as it was at the beginning, because he wants to make his customers happy.